Industry
Transportation/Logistic
Specialization
Logistics/Supply Chain
Position Level
Junior
Working Hours
8:30am-5:30pm (Monday-Friday) , 8:30am-12:30pm (Saturday)
Responsibilities
-Manage customers job requests with proactive solution based approach.
-Confirm jobs into job database and prepare complete documentation.
-Facilitate pre-job coordination with operations executives/controllers.
-Provide excellent customer service.
-To follow-up on issues during job execution which require multi-liaisons with stakeholders.
-To ensure proactive email communication among stakeholders in view to confirm document proof of job instructions and agreements.
-Provide real-time updates on job progress and provide POD copy at the earliest.
-Address effectively admin/operational issues and adherence to SOPs.
-To ensure pre-job and post-job documentation are in order to ensure smooth billing workflow.
-Provide statistical data when required.
-Any other activities as assigned by Assistant Manager & Operations Manager, Conventional Operations.
Requirements
-High secondary education or equivalent
-Competent & proficient knowledge over Conventional Operations.
-Self motivated with excellent interpersonal skills
-Able to work independently and under pressure to meet datelines and schedules.
-To be able to work in fast paced environment and a team player.
-Good experience in order acceptance and providing multi-option solutions.
-Possessing Singapore class 3 driving license will be an advantage.