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Assistant / Customer Service Executive (ID: 6598)
Customer Service
Position Level
Working Hours
9.30am- 6.30pm/ 12.15pm - 9.15pm/ 1pm -10pm/ 1.30pm - 10.30pm
• Organize the customer service operation with customers’ satisfaction being a priority; to maintain satisfactory relationships with customers and staff • Maintain Customer Service standards and procedures. • Provide customer services support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc. • Ensure that the customers’ problems are attended to promptly and efficiently. • Attend to customers’ inquiries and follow through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently. • Compile customer feedback and suggestions so as to improve and develop Service Standards.
• Able to liaise with English-speaking customers. • Able to work retail hours (weekends and Public Holiday) • Candidates with no experience are welcome to apply. Interested candidates may send your resume to joey.kok@nalaemployment.com/ clarence.tay@nalaemployment.com. Please be informed that only shortlisted candidates will be notified. Company: Nala Employment Pte Ltd | License No: 16C8302 Contact Person: Joey Kok Registration No: R22109348 Email: Joey.kok@nalaemployment.com / clarence.tay@nalaemployment.com Contact No.: +65 90026206/ +65 8234 5946
Published on 2022-12-12
North South Line