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Restaurant Supervisor (ID: 5349)
Food & Beverage/Catering/Restaurant
Position Level
Working Hours
 Maintain effective regular communications with relevant personnel at all levels.  Interacts positively and professionally with guests, colleagues and other departments as appropriate and required  Recommends and suggests specialties to guest, up sells whenever possible  Coordinate strategic, and operational activities related to food and beverage  Responsible for all ordering, inventory, stationary and stocks for daily use in outlet  Inspects table, glass, silver and chinaware for cleanliness and damages  Inspects service stations for cleanliness, functioning of equipment and sufficient supplies  Presents bill upon request and processes payment  Train staff in the outlet  Ensure that service team adheres and comply to company’s policies and procedures  Submit relevant reports to manager  Assist in developing the team’s understanding of customer service and to anticipate customer needs  Ensure product knowledge is accurately delivered to staff  Handle customer complaints and feedback  Ensuring that the handover, closing and opening procedures are completed in each shift  Conduct monthly inventory checks on all operating equipment and supplies  Ensure the cleanliness of the outlet is maintained throughout  To maintain a sound knowledge of the menu and presentation standards for food and drinks  Carry out any other duties as per reporting manger and Food & Beverage Operations Manager  Managing ERP related tasks and responsibilities as required in the role
 Interest in wine & service  Prior experience in Food & Beverage is required  Proactive and enjoy interactions with customers  Time and task management skills  Leadership skills  Attention to detail and able to lead a team  Able to settle any guest transaction via Food & Beverage Operational System (POS)  Hospitality minded and guest focused  Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.
Published on 2021-02-18
No Mrt Location