Industry

Grooming/Beauty/Fitness

Specialization

Customer Service

Position Level

Junior

Working Hours

Based in Outlets (6 Day work week, 6 off days per month) Lab: Monday to Friday – 10.30am to 8.30pm Saturday, Sunday & PH – 10.00am to 7.00pm Capsule: Monday to Sunday – 10.30am to 9pm

Responsibilities

• Telemarketing/answering/making phone calls • Update clients records in the system • Provide administrative support • Complete daily sales report for the outlet manager • Support the outlet manager in coordinating with external parties eg. ordering stock, repairing equipment, store maintenance etc. • Collection and organization of client cards • Maintaining client cards in neat and tidy order • Assist in stock take as required on a rotational basis • General cleaning duties • Handle and manage customer feedback

Requirements

Formal Education & Certification • NiTEC in Business Studies/Administration/Management Knowledge & Experience • Minimum 1-2 years of working experience in Customer Service/Telemarketing • Require MS Office skills Personal Attributes • Adaptable to a fast-paced environment, meticulous and team player • Good interpersonal and communication skills • Good command of spoken English