Industry
Food & Beverage/Catering/Restaurant
Specialization
Food/Beverage/Restaurant
Position Level
Junior
Working Hours
8:30am-6pm (Monday-Friday)
Responsibilities
Orders / Goods Returns Processing
-Purchase orders from Customer’s Portal, Email, Fax & Phone call
-Order sync from Salesperson's devices for General Retail Trade Customers
-Generate Summary Picking list and forward to Warehouse
-Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc.
-Generate Goods Return note (GRN) for all Trade Customers
Administrative
-Generate Customers Statement of Accounts (SOA) and send to customers via email, fax and print out Hard copy
-Creation of New Customer Account, Update Customer Status and Account Closures in the system
-Scan & Email all Customers Purchase Order received
-Printing of Carton / Product Barcode labels
-Other office admin duties assigned by management
Operation & Delivery
-Answer incoming calls and attending customer complaints and enquiries.
-Attending door step queries queries and receiving of incoming Parcel and Guest
-Generate Daily Delivery Summary report
-Booking of Truck from EDS Transporter
-Booking of Delivery schedule (Online) & Loading Bay reservation
-Assist Driver on issues encounter during the delivery
-Coordinate with Warehouse staff on Stocks status and amend the invoice accordingly
-Goods on out-of-stock status. Update Customers upon order received via email / call and Salesmen via WhatsApp in the group chat
Requirements
-Secondary educational or equivalent
-Minimum 1 year experience in administrative role or equivalent
-Familiar with invoice processing will be a plus point.
-PC literate (Microsoft Word, Excel, Outlook, Power Point etc.)