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Admin & Operation Assistant (ID: 7158)
Food & Beverage/Catering/Restaurant
Position Level
Working Hours
8:30am-6pm (Monday-Friday)
Orders / Goods Returns Processing -Purchase orders from Customer’s Portal, Email, Fax & Phone call -Order sync from Salesperson's devices for General Retail Trade Customers -Generate Summary Picking list and forward to Warehouse -Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc. -Generate Goods Return note (GRN) for all Trade Customers Administrative -Generate Customers Statement of Accounts (SOA) and send to customers via email, fax and print out Hard copy -Creation of New Customer Account, Update Customer Status and Account Closures in the system -Scan & Email all Customers Purchase Order received -Printing of Carton / Product Barcode labels -Other office admin duties assigned by management Operation & Delivery -Answer incoming calls and attending customer complaints and enquiries. -Attending door step queries queries and receiving of incoming Parcel and Guest -Generate Daily Delivery Summary report -Booking of Truck from EDS Transporter -Booking of Delivery schedule (Online) & Loading Bay reservation -Assist Driver on issues encounter during the delivery -Coordinate with Warehouse staff on Stocks status and amend the invoice accordingly -Goods on out-of-stock status. Update Customers upon order received via email / call and Salesmen via WhatsApp in the group chat
-Secondary educational or equivalent -Minimum 1 year experience in administrative role or equivalent -Familiar with invoice processing will be a plus point. -PC literate (Microsoft Word, Excel, Outlook, Power Point etc.)
Published on 2023-11-17
North South Line