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Customer Service Executive (ID: 7049)
All Admin/HR
Position Level
Working Hours
9am to 6pm(Tue to Sat)
Our client is a renovation related products company. - Answering of customers' enquires on our various platforms including social medias. - Coordinate confirmed orders with operations team - Build and maintain strong relationships with customers by demonstrating a genuine interest in their needs and concerns. - Accurately document customer interactions, feedback, and recurring issues. - Generate reports on customer feedback, common inquiries, and trends to identify areas for improvement and contribute to enhancing overall customer experience.
- Prior experience in customer service; office administration is preferred. - Ability to work independently as well as collaboratively in a team environment. - Good interpersonal and communication skills - Proficient in Microsoft Office and Google tools. - Able to commit work on Saturday, Rest day on Sunday and Monday
Published on 2023-09-11
Circle Line
Tai Seng