Industry
Manufacturing/Production
Specialization
Mechanical/Automotive engineering
Position Level
Executive
Working Hours
-
Responsibilities
* Resolve all issues pertaining to customer service reports, coding & time utilities and parts
* Assess and prepare estimates/quotations for customers
* Maintain good professional relationship with new and existing customers
* Working closely with customers gathering and analyzing customer feedback and complaints on equipment breakdown
* Liaise with the principal concerning product quality and related issues
* Attend to & report on any incident / accident involving products
* Provide operational & functional training to user where required
* Perform all other duties as when is required
Requirements
* Minimum ITE or Diploma in Mechanical Engineering
* Min 2 years related experience in mechanical, machine, and hydraulic system
* Proficient in handling technical and service-related issues
* Must be able to work independently
* Valid Class 3 License is required