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Desktop Support Specialist (ID: 6409)
Computer/Information Technology (Software)
IT - Network/sys/DB admin
Position Level
Junior Executive
Working Hours
-Advising customers on appropriate procedures for directing their IT-related queries and recommendations. -Receiving and documenting requests for support. -Deciding on the most suitable ways of resolving issues. -Delivering IT and related assistance upon request. -Configuring new desktops, routers, modems, and similar devices. -Performing routine inspections and upkeep of existing installations. -Updating computer operating systems and other important software, as needed. -Substantiating requests for hardware and software purchases and upgrades, if appropriate.
-Remote applicants are welcome -Higher NITEC/Diploma in computer science/information technology or related field of study. -1-2 years of experience is preferred; fresh graduates are welcome. -Passion for new technology and commitment to learning new skills. -Good time management skills. -Clear written and verbal communication. -Good analytical skills. -Certifications like ITILv4 and/or CCNA will be an advantage
Published on 2022-09-21
Downtown Line