Industry
Food & Beverage/Catering/Restaurant
Specialization
Food/Beverage/Restaurant
Position Level
Junior
Working Hours
44 hrs
Responsibilities
-Reports directly to Area Manager/Operations Director
-Plan and revise the weekly and monthly schedules for all staff in the shop according to shop needs and sales forecast
-Forecast shop sales on a weekly basis
-Audit own shop on a periodic basis (eg. Restaurant review) and create corresponding reports to be shared with team members
-Attending to customer complaints both written and in-house
-Manage assets of the shop (ensure timely ordering of items and checking of inventory to prevent “out of stock” items)
-Planning, managing profit and loss, handling cash at the store as well as collating daily sales as well as other necessary reports
-Alongside HQ, formulate marketing strategies to help boost the shop’s sales performance
-Develop equipment maintenance schedules and arrange for repairs
-Coaching, developing, and disciplining staff
-Monitor staffs’ attendance records daily
-Checking staffs’ payroll concerns
-Conduct inquiries if internal disputes in the shop occur; and complete disciplinary write-ups
Requirements
-Minimum 5 years of relevant experience with at least 3 years in a managerial level
-Good leadership with solid analytical, communication, and interpersonal skills
-Independent, proactive, and able to work in a fast-paced environment
-Able to work in F&B operation hours
-Value-added if have experience in both Service and Kitchen