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Technical Support Engineer (ID: 5215)
Industry
Electrical & Electronics
Specialization
Electrical engineering
Position Level
Junior Executive
Working Hours
44hrs
Responsibilities
To provide second level of technical support for intercom / CCTV and access control systems. Support project and service team for the troubleshooting and solving of technical issues on site and off site. Assist project and service team for on-site equipment installation, testing and commissioning and attend site meeting as and when required. Prepare user manual and conduct training to client as and when required. Testing of new products and conduct internal product training to sales, service and maintenance team. Able to liaise and coordinate with manufacturers/suppliers pertaining to technical aspects and issues arising. Liaise with software development team for hardware integration to mobile application. App testing, validation combining with hardware and preparing of test reports.
Requirements
ITE/Diploma in Electronics/Electrical or IT related discipline. Experience in IP PBX system Min. 2 years’ experience in security line (CCTV / Intercom / Access Control). Service-oriented, passionate and responsible. Meticulous with strong problem solving and analytic skills. Able to interact well with clients, vendors and third parties Self-discipline and willing to work staggered hours when required Knowledge of TCP/IP, Network Structure, Firewall, LAN and VLAN. Knowledge in Microsoft Excel, Words and Office applications.
Published on 2020-12-01
North South Line
Toa Payoh
$3500