Industry
Consulting (IT, Science, Engineering & Technical)
Specialization
-
Position Level
Junior Executive
Working Hours
-
Responsibilities
Conduct research to inform product decisions - you’re not told what to design; you work closely with our business team to decide what to design
Gather, scope and draft business processes (as-is & to-be) and UI flows • Prototype and iterate concepts to learn what user needs - to get the right design
Create low fidelity user interfaces and experiences across our mobile and web apps, keeping yourself updated on the latest design patterns
Own the User Journey and understand user needs via user research and usability studies
Transform user problems into validated solutions leveraging all possible consumer touch points, such as our Mobile apps and Website, Email and Push Notifications, Customer Experience and
Marketplace Operations, and other possible means
Work closely with development team to support implementation, plan and schedule project timelines and milestones
Manage and ensure timely delivery of projects
Track project milestones and provide regular progress reports to Business Director
Conduct user testing to ensure ease of use—to get the design right
Raise defects / issues found during user testing and follow through and notify support team immediately on critical issues
Requirements
Diploma / Degree in IT-related or any business discipline with 2 – 4 years of working experience in similar capacity
Excellent command in written and verbal English and Chinese (Mandarin) is a must as required to liaise with Mandarin-speaking clients
Possess good communication skills, analytical and planning aptitude
Meticulous attention to detail with the discipline and dedication to deliver on prioritised roadmap and commitments to business
Curiosity, having a keen interest in people and their needs • Passion, for building usable and beautiful user experiences
Understanding of User Research role and process – knowing what it can do and what it can’t and being able to facilitate the elements of the process when needed
Obsession in learning how things work – we don’t expect you to be an engineer, but we love the super-users
Passion for the industry of consumer internet products – you are a go-to person in figuring out why all the teens are using this and that
Familiarity with Agile development process and Rapid product development techniques, such as Design sprints, Story mapping and others
Willingness to learn and obsess about how we can improve the buyer and search experience at Gigworks
Experience in designing for Mobile and/or Web apps, and familiarity with the respective guidelines and standards is a plus
Experience in Adobe XD or similar tools is a bonus • Self-driven and willing to work long hours under tight deadlines