Industry
Grooming/Beauty/Fitness
Specialization
Personal care
Position Level
Junior
Working Hours
Based in Outlets (6 Day work week, 6 off days per month) Lab: Monday to Friday – 10.30am to 8.30pm Saturday, Sunday & PH – 10.00am to 7.00pm Capsule: Monday to Sunday – 10.30am to 9pm
Responsibilities
• Boosting sales revenue and profitability by achieving sales targets
• Understanding all company’s policies and processes, and adhere to them
• Serving Customer with professional service.
• Conduct professional scalp analysis; demonstrate features and benefits of PHS treatments, services and products.
• Recommend packages according to individual needs and conditions
• Constantly educate customers on the necessity and benefits of company’s treatments, services and products
• Build rapport with customer and providing good customer service and needs in relation to hair scalp enquiries
• Perform basic hands-on treatments when necessary
• Updating of customer’s progress in the treatment card and computer system
• Conduct regular stock-take, be responsible for healthy stock level in store and stock ordering
• Assist in display of merchandise, ensuring branding alignment and standards are maintained
• Assist in other areas where necessary to ensure the smooth operation of the store
Requirements
Formal Education & Certification
• Certificate in any discipline
Knowledge & Experience
• Experience and competent in sales with minimum 3 year of relevant experience in the beauty industry
Personal Attributes
• Excellent communication skills with proficiency in English and Mandarin
• Sensitive to customers’ needs and pay attention to details
• Strong sense of responsibility and urgency
• Be self-motivated; high stress tolerance
• Good team player