Industry
Automobile/Automotive Ancillary/Vehicle
Specialization
Clerical/administrative
Position Level
Junior
Working Hours
Mon to Fri 9am to 6pm
Responsibilities
* Liaise with customers for overdue invoices and issue reminders as needed.
* Work closely with the finance department to reconcile payments and update records.
* Assist with processing long-term rental agreements, renewals, and documentation.
* Ensure all paperwork is complete, signed, and properly filed (physical or digital).
* Communicate with customers to confirm bookings, extensions, and vehicle exchanges.
* Respond to general customer inquiries via phone, email, or WhatsApp.
* Support the team in generating reports related to bookings, payments, and utilization.
* Handle any ad hoc administrative tasks assigned by the supervisor or management.
Requirements
* At least 1–2 years of relevant administrative experience, preferably in automotive or rental services.
* Proficient in Microsoft Office (Excel, Word) and comfortable with internal CRM systems.
* Strong communication and follow-up skills.
* Good time management and ability to multitask in a fast-paced environment.
* Detail-oriented and able to work independently with minimal supervision.