Industry
Agricultural/Plantation/Poultry/Fisheries
Specialization
Customer Service
Position Level
Junior
Working Hours
Mon to Fri 8.30am to 5.30pm, Sat 8.30am to 12.30pm (Alternate Saturday Duty)
Responsibilities
Our client is one of the TOP 5 Food Distributor in Singapore. We are hiring a Customer Service Executive proficient in Korean/Japanese to liaise with Korea/Japan client.
* Handle inquiries from Korean/Japanese-speaking clients via phone, email, and in-person.
* Provide detailed information about food products and services, resolve issues, and ensure client satisfaction.
* Liaise between clients and internal departments (such as sales, logistics, and quality control) to ensure smooth communication and timely resolution of customer issues.
* Maintain accurate and up-to-date customer records in the database.
Requirements
* Proficiency in Korean or Japanese to liaise with Korean/Japanese speaking client.
* Bachelor's degree in any field.
* Proven experience in customer service, preferably in the food distribution or related industry will be added advantage.
* Strong organizational and multitasking abilities.
* Ability to work independently and as part of a team.