Customer Services Officer - RB
* Answer customer inquiries via phone, email, or in person, providing information about our services, pricing, and policies.
* Take orders for laundry services, accurately recording customer preferences and special instructions.
* Coordinate with the operations team to ensure timely and accurate processing of customer orders.
* Resolve customer complaints and concerns promptly, aiming for a satisfactory resolution.
* Keep records of customer interactions and transactions for future reference.
* Provide feedback to the management regarding recurring customer issues or trends.
Published on 2024-02-28
North South Line
Toa Payoh
Retail Assistant - NACT
Our client is a Female Fshio shop located in Orchard area.
* Assist customers in finding and selecting products
* Maintain a clean and organized store environment
* Handle cash transactions and provide accurate change
* Assist in inventory management and restocking shelves
* Stay updated on the latest fashion trends and product knowledge
Published on 2024-02-27
North South Line
Orchard
Service Crew- NA
* Greet and welcome customers in a courteous and professional manner.
* Take and process customer orders accurately and efficiently.
* Ensure timely delivery of orders to customers' tables.
* Provide attentive and prompt customer service throughout their dining experience.
* Maintain cleanliness and organization of the front-of-house area.
* Collaborate with kitchen staff to ensure seamless communication and order accuracy.
* Handle customer inquiries, concerns, and requests in a polite and effective manner.
* Uphold the restaurant's standards for hygiene, sanitation, and overall presentation.
Published on 2024-02-26
Downtown Line
Telok Ayer
Bartender - NA
We are looking for a skilled and passionate Bartender to join our team.
* Craft a variety of classic and innovative cocktails with precision and creativity.
* Possess extensive knowledge of spirits, wine, and beer, and stay updated on current trends in the beverage industry.
* Engage with guests, making recommendations, and enhancing their overall bar experience.
* Manage bar inventory, stock, and supplies, ensuring availability and freshness.
* Maintain a clean and organized bar area, adhering to health and safety standards.
* Work collaboratively with service staff to ensure seamless service and a cohesive team environment.
Published on 2024-02-26
Downtown Line
Telok Ayer
Retail Sales Promoter - NBCT
* Gain in-depth knowledge of our hair treatment products to effectively communicate benefits to potential customers.
* Stay updated on industry trends and competitor products.
* Engage with customers in a friendly and approachable manner, creating a positive shopping experience.
* Provide personalized product recommendations based on customer needs.
* Achieve and exceed set sales targets through proactive selling and upselling.
* Contribute to the overall sales success of the team.
* Handle customer inquiries and concerns professionally.
Published on 2024-02-23
Island-Wide
No Mrt Location
Business Support Associate -RACT
* Assist in day-to-day administrative tasks to ensure smooth operations.
* Manage documentation, filing, and data entry accurately.
* Serve as a point of contact for customer inquiries and concerns.
* Collaborate with the sales team to address customer needs effectively.
* Handle order processing and coordinate with relevant departments for timely delivery.
* Monitor inventory levels and communicate with suppliers as needed.
* Communicate internally and externally in a professional and clear manner.
* Assist in the preparation of reports, presentations, and other communication materials.
* Identify and address issues promptly, ensuring customer satisfaction.
* Collaborate with team members to find efficient solutions.
Published on 2024-02-23
Downtown Line
Telok Ayer
Admin cum Account Executive -RA
* Act as the point of contact between the executives and internal/external clients
* Handle requests and queries appropriately
* Maintain diary, arrange meetings and appointments and provide reminders
* Take dictation and minutes and accurately enter data
* Monitor office supplies and research advantageous deals or suppliers
* Develop and carry out an efficient documentation and filing system
* Maintain Account Payables and Receivables
* Manage day to day accounting function
Published on 2024-02-23
Downtown Line
Telok Ayer
Admin & Operation Assistant - RBCT
Orders / Goods Returns Processing
-Purchase orders from Customer’s Portal, Email, Fax & Phone call
-Order sync from Salesperson's devices for General Retail Trade Customers
-Generate Summary Picking list and forward to Warehouse
-Generate Delivery Order (DO) for Delivery / Collection on Samples, ECR Pallets etc.
-Generate Goods Return note (GRN) for all Trade Customers
Administrative
-Generate Customers Statement of Accounts (SOA) and send to customers via email, fax and print out Hard copy
-Creation of New Customer Account, Update Customer Status and Account Closures in the system
-Scan & Email all Customers Purchase Order received
-Printing of Carton / Product Barcode labels
-Other office admin duties assigned by management
Operation & Delivery
-Answer incoming calls and attending customer complaints and enquiries.
-Attending door step queries queries and receiving of incoming Parcel and Guest
-Generate Daily Delivery Summary report
-Booking of Truck from EDS Transporter
-Booking of Delivery schedule (Online) & Loading Bay reservation
-Assist Driver on issues encounter during the delivery
-Coordinate with Warehouse staff on Stocks status and amend the invoice accordingly
-Goods on out-of-stock status. Update Customers upon order received via email / call and Salesmen via WhatsApp in the group chat
Published on 2024-02-23
North South Line
Admiralty
Mechanical Technician
* Assist in the installation, maintenance, and repair of mechanical systems.
* Perform routine inspections to identify and address potential issues.
* Collaborate with the engineering team to understand technical specifications.
* Troubleshoot and diagnose mechanical problems to determine the appropriate solutions.
* Operate and maintain tools and equipment in accordance with safety guidelines.
* Ensure compliance with all relevant safety standards and regulations.
* Provide technical support and assistance to other team members as needed.
Published on 2024-02-22
Downtown Line
Kaki Bukit
Administrative Assistant -RACT
* Input and maintain accurate records of customer orders, inventory, and other data.
* Handle customer inquiries and provide information about products and services via phone and email.
* Maintain a well-organized office environment, including filing and managing office supplies.
* Assist in scheduling appointments and meetings.
* Prepare and manage various documents, including invoices, reports, and correspondence.
* Support the sales team by preparing quotes and processing sales orders.
* Provide general administrative support as needed.
Published on 2024-02-20
East West Line
Bedok