Customer Services Supervisor - RA
* Lead, supervise, and mentor a team of customer service staff across multiple outlets.
* Prepare and manage work schedules and rosters to ensure adequate staffing at all times.
* Monitor staff performance, providing feedback, training, and coaching as necessary to maintain high service standards.
* Develop and implement customer service procedures to ensure efficient handling of customer inquiries and complaints.
* Maintain a high standard of service across all outlets to ensure customer satisfaction and loyalty.
* Conduct regular site visits to all outlets to ensure consistency in customer service and operational processes.
* Review outlet-specific customer feedback and work with teams on-site to improve service quality and address concerns.
* Ensure all outlets adhere to company policies, standards, and protocols for customer service and hygiene.
Published on 2024-10-21
North South Line
Toa Payoh
Structural Designer - NB
* Create and develop innovative designs for tensile and membrane structures, ensuring aesthetic appeal, structural integrity, and functionality.
* Work closely with engineers to select appropriate materials, such as fabrics and coatings, suitable for different projects.
* Prepare detailed technical drawings, blueprints, and 3D models using software like AutoCAD, Rhino, or SketchUp.
* Collaborate with structural engineers to ensure designs meet load, safety, and environmental regulations.
* Oversee design elements from concept to execution, ensuring alignment with client requirements and timelines.
* Conduct site visits to understand project environments, assess installation feasibility, and ensure the designs can be implemented effectively.
* Work directly with clients to understand their needs, propose design solutions, and provide ongoing design support during the project lifecycle.
Published on 2024-10-21
North South Line
Jurong East
Site Project Engineer - NB
* Manage and oversee the installation of membrane structures from inception to completion, ensuring that timelines, budgets, and quality standards are met.
* Oversee the on-site team, including contractors and technicians, to ensure that the installation of tensile and membrane structures is performed safely and according to design specifications.
* Address any on-site challenges related to the design, material installation, or structural integrity, collaborating with designers and structural engineers as needed.
* Ensure that all work is performed in compliance with local building codes, safety regulations, and project specifications.
* Liaise with clients, architects, designers, and subcontractors to ensure alignment on project goals, timelines, and technical requirements.
* Oversee the allocation of materials, equipment, and personnel for the site, ensuring efficient use of resources.
* Conduct regular site inspections to monitor progress, address issues, and report updates to management and clients.
Published on 2024-10-21
North South Line
Jurong East
Customer Service Assistant (E-Commerce) - NA
* Respond promptly to customer inquiries via online chat or messaging platforms.
* Assist customers with product information, order status, and general inquiries.
* Process and prepare goods for dispatch, ensuring accuracy in packaging and labeling.
* Collaborate with the logistics team to ensure timely shipments.
* Maintain and update customer records in the company’s database.
* Handle any order discrepancies, returns, or exchanges efficiently.
* Provide feedback on recurring customer issues to improve service quality.
Published on 2024-10-18
Circle Line
Tai Seng
Solar System Design Engineer - NA
Our client is a leading provider in the renewable energy sector, specializing in solar energy solutions for residential, commercial, and industrial applications.
* Design of solar system include layouts, electrical drawing and others labeling.
* Conduct on-site assessments to evaluate project requirements for solar installations.
* Collaborate with the business development team, providing technical solutions and support on-demand.
* Assist the Project Engineering Manager in preparing method statements, engineering drawings, and developing technical solutions.
Published on 2024-10-16
North East Line
Potong Pasir
Sales Coordinator - RB
* Process and track customer orders from receipt to delivery
* Prepare sales reports, quotations, and other sales-related documents
* Coordinate with production to ensure timely delivery of orders
* Respond to customer inquiries and provide product information
* Maintain customer records and update the sales database
Published on 2024-10-16
North South Line
Sembawang
Operations Coordinator (Reno -Painting)
As an Operations Coordinator, you will be responsible for ensuring the smooth execution of daily operations within the painting business.
* Act as the primary point of contact for customers and subcontractors to ensure smooth communication throughout the project lifecycle.
* Address and resolve customer concerns in a timely and professional manner.
* Order painting materials from suppliers based on project needs and ensure timely delivery to the site.
* Visit job sites regularly to monitor progress and ensure that work is being carried out to the required quality standards.
* Prepare and send daily job orders to workers, ensuring they have clear instructions and timelines for their tasks.
Published on 2024-10-14
North South Line
Yew Tee
Distillery Production Manager (Gin) - NB
* Oversee all production operations, ensuring timely availability for both local and international markets.
* Lead product development initiatives, including limited releases and white-label projects.
* Collaborate with sales to meet order demands and ensure all raw materials are stocked efficiently.
* Coordinate with finance to manage inventory payments and lead times.
* Manage customs processes, staffing, and recruitment for the distillery.
* Ensure regulatory compliance, equipment maintenance, and optimal operations.
* Foster a positive and inclusive team culture, contributing to team building and HR development.
Published on 2024-10-11
North South Line
Orchard
Production Operator - RA
*Operating various types of machinery used in the production of carrier tape and vacuum plastic reels.
*Ensuring the quality of the products is a crucial aspect of the job.
*Responsible for handling raw materials such as plastic resins, adhesive materials, and other components used in the manufacturing process.
Published on 2024-10-09
North South Line
Sembawang
Event Executive - RA
Our client is an event company. Your responsibilities include the following.
* Plan event from start to finish according to requirements, target audience and objectives
* Come up with suggestions to enhance the event’s success
* Prepare budgets and ensure adherence
* Source and negotiate with vendors and suppliers
*Assisting with the team of daily operational activities.
*Managing internal and external stakeholder relations.
*Assist in planning and organizing conferences, events, training, and others activities.
*Preparing and maintaining operations documents and reports.
Published on 2024-10-08
East West Line
Redhill